BEHAVING RESPONSIBLY

gategroup

Enhancing the transparency of our corporate governance.

Having a transparent and effective corporate governance is significant for any organization. At gategroup, we are dedicated to fulfilling this responsibility, striving to enhance the transparency of our governance procedures by following global best practices. As part of our governance efforts, we are developing an ethical and auditable, responsible group supply chain. We are committed to leading the catering service industry by concentrating on sustainability initiatives in menu planning and by providing incentive culinary product stewardship to our clients.

Transparent governance


Ambition

Develop exemplary, transparent, and auditable reporting and governance standards by 2025.

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Targets

  • Achieve transparency of ESG governance by publishing applicable proceedings on our website 
and intranet by H2 2023.
  • Align sustainability reporting to international best practice standards.

gategroup’s Code of Business Conduct outlines how all employees must embody the standards of integrity that shape our company. These are extended to our suppliers, their employees and sub-contractors via the Group’s Supplier Code of Conduct.

Corporate compliance is part of gategroup’s ethical business conduct. In 2022, we rolled out new training programs on information security, data protection, and competition laws to ensure that our employees are equipped with the knowledge and skills needed to protect our customers data and comply with relevant laws and regulations.

To actively manage governance, compliance, and risk within gategroup, we have established a Global Risk and Compliance Committee (GRCC). Through this committee, we ensure that we have a robust system in place to identify, assess, and manage risks across our operations.

In addition, we have a whistleblower program that encourages employees to report any concerns they may have about potential ethical or legal violations. This program helps us to identify and address issues before they become bigger problems.

Food safety is a top priority for us at gategroup. We have implemented rigorous food safety standards and procedures to ensure that our customers can trust the quality and safety of the food we provide.

We are signatories to the United Nations Global Compact and support the Sustainable Development Goals throughout.

Responsible supply chain


Ambition

Develop a transparent and audited responsible group supply chain by 2040.


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Targets

  • Gain transparency on sustainability performance of our Tier 1 suppliers covering 70% of procurement spend by the end of 2025.
  • Use 100% cage-free eggs by 2025.


Our relations with suppliers are guided by the gategroup Supplier Code of Conduct (SCoC), which outlines the ethical and environmental standards that we expect from all our suppliers. This code is incorporated into our supplier agreements along with the General Terms and Conditions and the gategroup Code of Conduct. We believe that by working together with our suppliers, we can create a responsible supply chain that benefits everyone involved, from the environment to our customers and suppliers alike.


We work with suppliers to create new, locally sourced, and sustainably packaged gastronomic experiences that reflect our customer brand identities and culinary roots.


We are proud to say that the majority of our direct material products are already sourced locally, and we are committed to increasing this share even further. In fact, in 2022, we had 85% of our customer-related product sourcing from local vendors. This not only helps to support local businesses but also reduces transportation costs and associated emissions.


Following an earlier pledge by our sub-brand Servair, in 2022, we made a group-wide commitment to make our entire egg supply chain cage-free by 2025. Eggs are just the first step, and we are in the process of conducting internal assessments to make further commitments on the topic of animal welfare.


To understand and actively manage ESG-relevant risks and opportunities in our procurement activities, as part of our ESG Framework 2025, we set ourselves an ambition to develop a transparent and audited responsible group supply chain by 2040.

Product stewardship & innovation


Ambition

Establish gategroup as a sustainability-focused leader in the catering service industry through innovative culinary product stewardship.

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Targets

  • To improve animal welfare and emission impact in our supply chain, offer 50% of hot dishes with plant protein in our newly designed menus by the end of 2025.
  • To eliminate single use plastics in our product offering, use 100% reusable, recyclable, or compostable packaging by the end of 2025.

As part of this approach, we set ourselves a goal of increasing the vegetarian and vegan offering to our customers. In addition to this, we are also committed to eliminating single-use plastics in our product offering and transitioning towards more circular solutions.

Caring for
our planet

Treating
people fairly