uqonic
gategroup
The uqonic brand has its origins in airport lounges, serving over 16 million guests annually in over 80 lounges around the world. Creating memorable guest experiences is what sets up apart. Through unique gastronomic delights and iconic dining experiences, our services include a wide variety of high-end catering for corporate and sporting events.
Our approach
to deliver excellence
Driven by the intimate knowledge of guests needs and desires through the power of data, our hospitality experiences are carefully designed and crafted to make guests feel at home. That’s our hospitality philosophy: a sense of belonging.
Tailored services
uqonic helps its customers define tailor-made lounge service strategies befitting their unique brands. We create an environment of true hospitality and culinary experiences for the well-heeled business or leisure traveler.
Turnkey solutions
In addition to Food & Beverages packages, uqonic offers a 360º turnkey solution. Our services include lounge management, housekeeping services, recruitment, employee training and support with design and interior construction.
Serviceware concepts
deSter, is uqonic’s design partner delivering bespoke and innovative food packaging and equipment. With distinctive and responsible serviceware solutions, deSter deliver sustainable culinary experiences to our lounges and events.
Culinary Excellence
Our culinary services start with bespoke menu design which we translate into a wide variety of catering formats: a la carte dining, flying finger food, traditional buffet style, live cooking, cocktail bar, sommelier services and much more.
Service performance
and quality
For its lounge operations, uqonic has developed standard operating procedures. This ensures that we consistently deliver to the highest service standards. We invest in training and engagement programs to provide our front of house staff with the right tools to deliver personal and authentic service to all our guests.
Whether it is goods receiving, housekeeping, grooming, food safety or service delivery, our operational excellence program strives for the highest quality standards. At uqonic, health and safety for both our guests and staff is our priority.
Our global presence
Spanning over 80 airport lounges worldwide, uqonic is the largest global lounge operator with presence in 12 countries and 24 airports. Contact us at info@uqonic.com if you are looking for unique and iconic lounge and event services. Through our extensive network of over 200 locations, we can serve you almost everywhere in the world. Find out where we are currently present and contact us with any enquiries.
Switzerland
Zurich
ZRH
First Catering Production AG, Grindelstrasse 11, Bassersdorf
Zurich
Burkina Faso
Ouagadougou
OUA
Aéroport International de Ouagadougou-Burkina Faso
Ouagadougou
Work with us
Join a passionate team that is in on a mission to shape the future of hospitality. Visit our career page and find your next job here.
