Zurich, July 30, 2021. gategroup, the leading global airline catering and food services provider, today announced the signing of a long-term agreement with United Airlines. gategroup will provide food services for the airline at three hubs in the United States: Newark Liberty International Airport, Denver International Airport, and Daniel K. Inouye International Airport (Honolulu).
gategroup will support United’s operations and culinary aspirations through a diverse selection of services including hub operational support, on-trend menu design and passenger culinary experience, each designed to enhance the United Airlines experience.
gategroup has also been entrusted by United to develop a new onboard food experience that is “Uniquely United”. gategroup will provide menu design services on a global basis that aim to reshape the experience for a new generation of travelers and position United as an industry leader in onboard dining. Through the development of a bespoke culinary vision, gategroup and United will establish Studio Ellen, a culinary think tank and community of local, world-class culinary talents and chefs brought together exclusively to interpret the United brand through the power of culinary experiences. Studio Ellen will marry culinary creativity with cutting-edge innovation and the power of data to create experiences that exceed the expectations of every United guest.
“We are pleased to partner with such an esteemed carrier in United at the key hubs included in the agreement,” said Federico Germani, Chief Commercial and Operational Officer at gategroup. “United has consistently demonstrated a commitment to serving its passengers and our teams at each hub are eager to deliver the best possible experience to each of them. Furthermore, gategroup believes this important agreement is a strong indicator of the return of travel following the impact of the COVID-19 pandemic. We are fully committed to amplify the heart and soul of the United Airlines brand by bringing originality to every experience, every flight, every guest, and every day.”
“gategroup has a known reputation for superior culinary and retail experiences and innovation,” said Mandeep Grewal, United’s VP of customer strategy & innovation and catering. “Our shared commitment to operational excellence will allow for best-in-class menu design concepts and advance our capabilities to best serve United’s customers.”
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About gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. For further information, please visit www.gategroup.com.
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