gategroup unleashes the power of Big Data in new partnership with Airbus
Hamburg, April 2, 2019
gategroup and aircraft manufacturer Airbus have signed a cooperation agreement which will enable Big Data and analytics to be used across all areas of an airline's business. Launched on the first day of The World Travel Catering & Onboard Services Expo (WTCE), this agreement is a major step towards a unique connected experience in-cabin.
Three keys areas make up the cooperation between gategroup and Airbus: a fully digital galley, the dynamic galley and optimized layout of passenger accommodation (LOPA) through innovative service redesigns which will result in space optimization.
The digital galley supports trolleys and galley inserts which provide an end-to-end digital catering process – from airline to caterer, caterer to aircraft and aircraft to caterer and airline. The second key is the data delivered by the trolleys from the connected galley, from the galley loading alongside the real-time and inflight data processing. And thirdly is the extensive post flight data analytics which will enable accurate future demand predictions. These will be possible across both individual flights and aircraft types.
The dynamic galley, a concept so flexible that it will enable galley inserts or equipment to be configured on a flight basis, is entirely driven by the needs of each route or service concept.
Finally, the enhancement of the catering service will enable airlines to further optimize the galley configuration, save space in the cabin and implement new service concepts designed by gategroup. Working alongside airline customers gategroup will be able to help optimize inflight service concepts.
"gategroup aims to introduce new and innovative technologies that transform how we and our customers operate,” says gategroup CEO, Xavier Rossinyol. “The connected galley experience is a breakthrough innovation for the market that will radically improve both the customer journey and the way cabin crew interact both with the cabin infrastructure and their guests. We are proud to have collaborated together with Airbus on this game-changing endeavor.”
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide. For further information, please visit www.gategroup.com
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