gateretail

gategroup

gateretail, part of the gategroup family, is the world’s leading inflight retail specialist, delivering comprehensive, end-to-end solutions for the travel retail industry. Serving over 20 airline customers and catering to more than 300 million passengers annually on over 1,000 aircraft worldwide, gateretail combines global scale with tailored, customer-centric retail programs.

Our bespoke retail concepts are designed to align with each airline’s unique brand values and passenger demographics, maximizing onboard sales and enhancing the overall travel experience. As a key pillar of gategroup’s integrated travel services portfolio, gateretail drives profitability and innovation in inflight retail, helping airlines connect meaningfully with their passengers.

Core
capabilities

gateretail is fully committed to bringing more profitability, sustainability, and innovation to your onboard retail program.

Range strategy

Through data-science, we create offers that reflect our customer’s brand values, exceeds passengers’ expectations and boosts profits. By building partnerships with world-leading suppliers and local partners, we develop market-trending retail propositions.

Retail technology

We provide a comprehensive and seamless in-flight connectivity experience for passengers and crew in collaboration with our strategic partner Immfly. Our fully integrated platform includes a digital storefront, customized product recommendations, and a secure payment and delivery system.

Training engagement

Only a truly engaged crew will deliver the personal customer experience that will exceed passengers' expectations. By providing crew-centric training solutions, we build a knowledgeable, competent, and skilled sales force that drive onboard revenue.

Retail financial services

We provide leading merchant of record services, reconcile data for 2.2 million flights and process + 50 million credit card transactions, across 30 countries in over 16 different languages for our customers. We can automate all buy-on-board transactions.

Supply chain

We provide a holistic supply chain solution, from planning to delivery, to increasing retail revenues and passenger satisfaction. Our forecasting and stock management capabilities ensure smooth operations, supported by strong SOP and compliance standards.

gateretail facts

aircrafts

SKUs

pax/year

0 M+

monthly
pre-orders

transactions

0 M

flights

0 M

Source: gateretail 2022.

Our global presence

We can service our clients all around the world since we have a robust global operational and supply chain foundation at gateretail. Contact us at info@gateretail.com if you are looking for a retail partner that can bring you real value.

Partner with us.

Work with us

Join an innovative, diverse, and passionate team of professionals shaping the future of the travel retail industry! To see our list of current openings, click here.

Find your next career with us!