About gategroup

Creating superior culinary and retail experiences

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging our innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, we deliver operational excellence through the largest catering network in the aviation industry, serving more than 500 million passengers annually from over 200 operating units in 60+ countries across all continents

gategroup is an independent member of the HNA family.

We deliver innovative food and hospitality solutions by leveraging our distinct and expansive core capabilities in:

Our brands

Gate Gourmet is the largest of all the brands at gategroup, and the one that most passengers recognize. We provide airline catering and provisioning services on six continents. Gate Gourmet offers a wide range of culinary solutions across all airline carriers and classes. We pride ourselves on our culinary innovation, our operational excellence and our personalized customer service.

Find out more about Gate Gourmet

Part of gategroup since 2017, Servair provides inflight services including catering as well as airport and complementary services with the ambition to turn the quality of its service and innovation into performance levers for airlines. Servair is highly recognized for its culinary innovation and has a strong presence in France and Africa.

Find out more about Servair

gateretail provides flexible and innovative product and service solutions tailored to a customer’s specific requirements that boost sales, profits and passenger satisfaction. gateretail offers a spectrum of modular retail services, specialized technology products and advisory management services which enable airlines to outsource part or all of their onboard retail operations and logistics.

deSter designs and manufactures food packaging, serving both foodservice and airline customers worldwide. Through understanding our customers’ unique style and specific needs, we create innovative tailor-made solutions.

Find out more about deSter

About HNA

Bring more possibilities to the world

HNA Group is a world-leading company focused on civil aviation, tourism, logistics, technology, financial services and  others, with headquarters in Hainan Province, China. In 2017, HNA Group ranked No. 170 on the Global Fortune 500 list, rising 183 positions within one year. HNA Group’s mission is to forge connections around the world by improving the movement of people, goods and capital and it is committed to being one of the world’s top companies that strengthen ties between East and the West.

Learn more about HNA

Board of Directors

Adam Tan

Chairman of the Board

Adam Tan is the Vice Chairman of the Board of Directors and CEO of HNA Group. Mr. Tan has served as a Director of HNA Group since 2001 and was named Vice Chairman of the Board of Directors in 2013. He assumed the role of CEO in 2016. 

Board of Directors

Leadership Team

Xavier Rossinyol

Xavier Rossinyol is the CEO of gategroup and leads the company in delivering its vision and business strategy. His leadership team is made up of highly-skilled executives who each have substantial experience in the airline industry and beyond.

Executive Management Board

Global reach

Catering to traveller needs across the globe

gategroup has units across the world, on nearly every continent. Every year, 43,000 employees work their hardest to ensure passengers are catered to their every travel need. In doing so, gategroup prides itself in serving over 500 million travellers per year, which is an unparalleled accomplishment.

Our culture

We are one gategroup

 

 

Over the years we have worked hard to create a one gategroup culture where we are better than the sum of our parts. 

We work together, share information and learn from one another. This culture drives us to push the boundaries of our industry and excite our customers with our delivery and innovation. The unique styles, cultures and traditions of our global team creates a diverse work environment where we respect and celebrate individuality.

We are committed to building an organizational culture where everyone is motivated to reach their full potential. The foundation of this culture is a work environment where individuals are encouraged to be their best, develop their skills and capabilities, inspire others and be proud of their achievements.

 

1992

Gate Gourmet is founded from Swissair Catering

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1994

Gate Gourmet's size doubles with the acquisition of SAS Service Partners and it becomes the third largest airline catering company worldwide

1995

A period of steady growth with acquisitions in Europe, Latin America, Asia and the U.S. begins

1999

Gate Gourmet merges with Dobbs International Services which had served boxed lunches on flights out of Memphis since 1941

2001

Parent company Swissair collapses, halts operations unexpectedly, and goes into receivership

2002

Swissair Group sells Gate Gourmet to investment firm Texas Pacific Group

2003

Gate Gourmet acquires remaining 70 percent shares of Iber-Swiss catering from Iberia

2005

Major restructuring and refinancing project is launched and new key labor agreements are reached in the U.S. and UK

2007

Acquisition strategy is launched to diversify the business to include services to the airline industry beyond catering under new and broader ownership structure

2008

gategroup brand introduced as the umbrella brand to represent Gate Gourmet and 10 other companies

2009

gategroup is listed on SIX Swiss Exchange

2010

gategroup acquires Cara Airline Solutions in Canada and expands footprint in Indian market with Skygourmet

2011

gateOPEX program is launched for catering operations to drive sustainable cost, quality, reliability and safety

2012

New brand Gate Retail (Onboard) provides the entire spectrum of onboard sales management

2013

gategroup expands presence in Oceania by integrating Australian Qantas Catering assets and taking on business activities of Pacific Flight Catering in New Zealand

2015

gategroup strategy "Gateway 2020" introduced with focus on four pillars: Focus on the Core, Commercial Innovation, Geographical Expansion and Standardization/Efficiency

2016

HNA Group, a leading Chinese company with activities in aviation, tourism, logistics and financial services, acquires gategroup

2017

gategroup acquires control over its competitor Servair from Air France, adding a major presence on the African continent to its global network